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General

What is the Google Digital Workshop?

Brush up your digital skills to grow your business, your career, or just your confidence. The everyday experts at The Digital Workshop will help you succeed online. Anyone can benefit, regardless of their skill level, goals or background.

Why has Google launched the Digital Workshop?

When people learn to make the most of the web, it's amazing how much individuals, businesses, and whole economies can grow. We want everyone to have the digital skills they need to benefit from the technology revolution and share in that growth — including you.

What knowledge and skills will I gain upon completing my Digital Workshop training?

There's no limit to how much you can grow with our digital training! After watching video tutorials from everyday experts who've been in your shoes, you'll build the digital marketing skills to promote yourself and your business online. You'll learn how to get noticed by the right people, and how to make the most of the web to achieve your goals. Have fun!

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Account Setup

How do I delete my account?

Sorry to see you go. Select 'My Profile' in the menu to delete your account. Please note, if you use a Google Account to login, deleting your Digital Garage account will not delete or otherwise affect your Google Account. However, deleting your Google Account will automatically delete your Digital Garage account and the data associated with that account.

What is the Diagnostic?

There are hundreds of resources in The Digital Garage covering loads of topics to help you succeed online. But you don't have to explore all of it — we'll set you up with a personal learning plan that covers only the topics you need. Hit 'Create my plan' anywhere on the site to tell us your goals, so we'll know exactly what to include in your personal plan. Of course, if you see something else you'd like to learn that's not included in your plan, go ahead and explore

How do I create a Google Digital Workshop account?

Ready to learn about digital marketing and gain new skills? Create your Digital Workshop account by selecting 'My Profile' in the menu

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Modules

Can I jump around to different online marketing tutorials?

Absolutely! Watch any of our online marketing course tutorial videos in any order. And when you're ready, we can always tailor a personal learning plan for you so you can learn the digital marketing skills that are most important to you and your growth and business.

How long do I have to complete a tutorial or module?

You can complete tutorials and modules at your own pace. Every step is a step in the right direction, so keep going!

Is there a limit to how many times I can take a Digital Workshop tutorial?

There's no limit. At Digital Workshop you can complete our digital marketing training tutorials and modules as many times as you'd like.

Can I create my own personal learning plan?

Yep! Click on 'Topic Library' to browse the topic library and create your own learning plan to boost your digital performance.

What is required in order to complete a Digital Workshop module?

At the end of each module you will be asked to complete an assessment quiz on the digital skills you've learnt from that topic. If you pass, you'll earn the badge for that module. Hooray!

Can I take more that one Digital Workshop module at a time?

Yes, you can begin as many topics as you'd like, move on to new modules, and finish the others later. A progress indicator on your course landing page will help you track your progress.

Can I download the Digital Workshop course content?

No, not yet — but you can always return to The Digital Workshop to access the resources you need.

I have doubts about some of the content. Who should I reach out to?

If you have any questions regarding the content of your personal plan, please send us a note using the feedback form.

Can I skip parts of the lesson plan that I am well versed in?

In order to complete each tutorial you need to answer the multiple choice questions on the tutorial page. If you're well-versed, you may be able to answer the questions without watching the video. Give it a shot!

How do I get started with a module on Digital Workshop?

In the menu at the top of the page, select 'online courses' and you'll be taken to the course listings page where you can enroll.

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Local Coaching

What are the Google Digital Workshop opening hours?

Google Digital Workshops are open 6-7 days a week and limited hours around Christmas and New Year. We may also open outside of these hours for special events - check out “Local Coaching” for more information.

How do I apply to run an event at Google Digital Workshop?

If you're based locally to Edinburgh or Manchester, you can apply to run an event at your local Google Digital Workshop. To find out more email: team@thedigitalWorkshop.co.uk

Is Google Digital Workshop training free?

Yes. Google Digital Workshop training is completely free of charge to attend, as are all of our online digital training courses and certification.

How can I book a digital training session at Digital Workshop?

To book a digital training session please visit the “Local Coaching” section of this site, where you'll be able to choose a location and time that works for you.

How can I cancel my Digital Workshop booking?

You can rearrange or cancel your booking by following the link in your confirmation email. Alternatively you can email team@thedigitalWorkshop.co.uk

How do I contact Google Digital Workshop?

Email team@thedigitalWorkshop.co.uk

Who are the mentors?

The mentors are experts in digital subject areas and members of our top-notch staff. They'll guide you with their digital expertise in areas like SEO, online advertising, social media, and local listings. Book your session and we'll make a plan to match you with the right mentors.

Who are the digital marketing training coaches at Digital Workshop?

Our digital marketing training coaches are experts in all things digital, including digital marketing, online advertising, social media, digital CV building, e-commerce and increasing your visibility online. Visit us in Edinburgh or Manchester and we'll match you with the right coach for you.

How can I book a mentoring session?

Book your mentoring session on the Events page on this site. Choose a location and time that works for you.

Can I register for multiple coaching sessions?

Most people find the coaching sessions useful. Should you need a follow-on session - you're welcome to book another one.

Can I register for multiple mentoring sessions?

Most people find the mentorship session extremely useful and actionable. Should you need a folllow-on session - you're welcome to book another one

What digital courses and modules are covered at Google's Digital Workshop?

We’ve got a range of digital courses for small business owners, job seekers and people looking to learn something new (whether it’s starting your own business or getting an introduction to coding). If you’re keen to come and learn, we’re keen to meet you!

Where can I find Google Digital Workshop?

We're open 7 days a week at pop-ups in Edinburgh and Manchester. We have also hosted Digital Workshops in Sheffield, Birmingham, Leeds, Newcastle, Cardiff and Liverpool. If you're based in the UK and manage communities or events, you can also request a Google Digital Workshop trainer to deliver a digital training session at your event, for free. Email team@thedigitalWorkshop.co.uk to find out more.

What topics are covered?

Choose one of our free training seminars: Tell your story online and Reach New Customers Online. Find out more on the Events page.

Who will conduct the Google Digital Workshop training session?

One of our expert staff members will conduct the training session and provide hands-on mentoring to all who attend.

Who will conduct the training session?

One of our expert staff members will conduct the seminar and provide hands-on mentoring.

Can I receive a copy of the training seminar?

Yes. Once you attend a training seminar, you will be given a link to the slides.

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Badges

How do I collect badges?

You collect badges by completing all of the lessons in a module and passing the final assessment for that module.

What is a badge?

A badge is a digital recognition that you'll receive when you successfully complete a module in The Digital Workshop. It's a prize that you can brag about to your family and friends (and boss!) Badges belong to openbadges.org.

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Certificates

How can I be awarded a Digital Marketing certificate?

You'll earn an authentic Digital Marketing certification from Google, by completing all modules in The Digital Workshop.

How do I get the Google Digital Workshop certificate?

You'll be able to download a PDF copy of the digital marketing certificate from the Fundamentals of Digital Marketing course page once you've passed the final test.

I lost my certificate, where can I get it again?

Once you pass the final test, return to the Fundamentals of Digital Marketing course page to download your digital marketing certificate whenever you like.

Who provides the Digital Marketing certification by Google?

You will be able to download your digital marketing certificate from the Google Fundamentals of Digital Marketing course landing page when you've completed the course. A progress indicator on the certification course page will show you how far you've come, and what modules you need to complete to earn your certificate.

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Support

I am having issues with the site functioning properly. Who should I reach out to?

If you have any questions or issues regarding the Digital Workshop site, please send us a note using the feedback form.

Can I do the Digital Workshop modules from my tablet or smartphone?

Yep! The Digital Workshop platform is optimized for all screens and sizes.

What browsers are supported for use?

All current browsers support our platform.

I am having trouble accessing the Digital Workshop course. What should I do?

We're sorry you're having problems. If you're having trouble accessing the course, please send us a note using the feedback form.

How can I delete my Google Digital Workshop account and account data?

Sorry to see you go. Select 'My Profile' in the menu to delete your account. Please note that deleting your Google Account will not automatically delete your Digital Workshop account or data associated with that account, and that deleting your Digital Workshop account will not delete or otherwise affect your Google Account.