What is the Google Digital Unlocked?
Brush up your digital skills to grow your business, your career, or just your confidence. The everyday experts at The Digital Unlocked will help you succeed online. Anyone can benefit, regardless of their skill level, goals or background.
Why has Google launched the Digital Unlocked?
When people learn to make the most of the web, it's amazing how much individuals, businesses, and whole economies can grow. We want everyone to have the digital skills they need to benefit from the technology revolution and share in that growth — including you.
What knowledge and skills will I gain upon completing my Digital Unlocked training?
There's no limit to how much you can grow with our digital training! After watching video tutorials from everyday experts who've been in your shoes, you'll build the digital marketing skills to promote yourself and your business online. You'll learn how to get noticed by the right people, and how to make the most of the web to achieve your goals. Have fun!
How do I delete my account?
Sorry to see you go. Select 'My Profile' in the menu to delete your account. Please note, if you use a Google Account to login, deleting your Digital Unlocked account will not delete or otherwise affect your Google Account. However, deleting your Google Account will automatically delete your Digital Unlocked account and the data associated with that account.
What is the Diagnostic?
There are hundreds of resources in Digital Unlocked covering loads of topics to help you succeed online. But you don't have to explore all of it — we'll set you up with a personal learning plan that covers only the topics you need. Hit 'Create my plan' anywhere on the site to tell us your goals, so we'll know exactly what to include in your personal plan. Of course, if you see something else you'd like to learn that's not included in your plan, go ahead and explore.
How do I create a Google Digital Unlocked account?
Ready to learn about digital marketing and gain new skills? Create your Digital Unlocked account by selecting 'My Profile' in the menu
Can I jump around to different online marketing tutorials?
Absolutely! Watch any of our online marketing course tutorial videos in any order. And when you're ready, we can always tailor a personal learning plan for you so you can learn the digital marketing skills that are most important to you and your growth and business.
How long do I have to complete a tutorial or module?
You can complete tutorials and modules at your own pace. Every step is a step in the right direction, so keep going!
Is there a limit to how many times I can take a Digital Unlocked tutorial?
There's no limit. At Digital Unlocked you can complete our digital marketing training tutorials and modules as many times as you'd like.
Can I create my own personal learning plan?
Yep! Click on 'Topic Library' to browse the topic library and create your own learning plan to boost your digital performance.
What is required in order to complete a Digital Unlocked module?
At the end of each module you will be asked to complete an assessment quiz on the digital skills you've learnt from that topic. If you pass, you'll earn the badge for that module. Hooray!
Can I take more that one Digital Unlocked module at a time?
Yes, you can begin as many topics as you'd like, move on to new modules, and finish the others later. A progress indicator on your course landing page will help you track your progress.
Can I download the Digital Unlocked course content?
No, not yet — but you can always return to The Digital Unlocked to access the resources you need.
I have doubts about some of the content. Who should I reach out to?
If you have any questions regarding the content of your personal plan, please send us a note using the feedback form.
Can I skip parts of the lesson plan that I am well versed in?
In order to complete each tutorial you need to answer the multiple choice questions on the tutorial page. If you're well-versed, you may be able to answer the questions without watching the video. Give it a shot!
How do I get started with a module on Digital Unlocked?
In the menu at the top of the page, select 'online courses' and you'll be taken to the course listings page where you can enroll.
What are the Google Digital Unlocked opening hours?
Google Digital Unlockeds are open 6-7 days a week and limited hours around Christmas and New Year. We may also open outside of these hours for special events - check out “Local Coaching” for more information.
How do I apply to run an event at Google Digital Unlocked?
If you're based locally to Edinburgh or Manchester, you can apply to run an event at your local Google Digital Unlocked. To find out more email: team@thedigitalUnlocked.co.uk
How do I contact Digital Unlocked Team?
You can email DigitalUnlocked@Google.com
Is Google Digital Unlocked training free?
Yes. Google Digital Unlocked training is completely free of charge to attend, as are all of our online digital training courses and certification.
How can I book a digital training session at Digital Unlocked?
To book a digital training session please visit the “Local Coaching” section of this site, where you'll be able to choose a location and time that works for you.
Who are the trainers?
The trainers are experts in digital marketing. They'll guide you with their digital expertise in areas like SEO, online advertising, social media, and local listings. Book your session and get ready to learn new skills that will help your business grow.
Can I register for multiple training sessions?
Most people find the training session extremely useful and actionable. Should you need a follow up session – you're welcome to book another one.
How can I cancel my Digital Unlocked booking?
You can rearrange or cancel your booking by following the link in your confirmation email. Alternatively you can email team@thedigitalUnlocked.co.uk
How do I contact Google Digital Unlocked?
Who will conduct the training session?
Our everyday subject matter experts who in a way have experienced your journey, will conduct the training sessions.
How can I book a training seminar?
Book a training seminar on the Offline Trainings page on this site. Choose a location and time that works for you. Please check for your confirmation email.
Who are the digital marketing training coaches at Digital Unlocked?
Our digital marketing training coaches are experts in all things digital, including digital marketing, online advertising, social media, digital CV building, e-commerce and increasing your visibility online. Visit us in Edinburgh or Manchester and we'll match you with the right coach for you.
Can I register for multiple training seminars?
Yes, you can register for as many as you'd like. Find out more on the Offline Trainings page on this site.
Can I register for multiple coaching sessions?
Most people find the coaching sessions useful. Should you need a follow-on session - you're welcome to book another one.
How can I book for a Digital Unlocked Offline Training session for my organisation?
To apply to book for a training session especially for your organisation you can e-mail us at DigitalUnlocked@gmail.com
What digital courses and modules are covered at Google's Digital Unlocked?
We’ve got a range of digital courses for small business owners, job seekers and people looking to learn something new (whether it’s starting your own business or getting an introduction to coding). If you’re keen to come and learn, we’re keen to meet you!
Where can I find Google Digital Unlocked?
We're open 7 days a week at pop-ups in Edinburgh and Manchester. We have also hosted Digital Unlockeds in Sheffield, Birmingham, Leeds, Newcastle, Cardiff and Liverpool. If you're based in the UK and manage communities or events, you can also request a Google Digital Unlocked trainer to deliver a digital training session at your event, for free. Email team@thedigitalUnlocked.co.uk to find out more.
Who will conduct the Google Digital Unlocked training session?
One of our expert staff members will conduct the training session and provide hands-on mentoring to all who attend.
How do I collect badges?
You collect badges by completing all of the lessons in a module and passing the final assessment for that module.
What is a badge?
A badge is a digital recognition that you'll receive when you successfully complete a module in The Digital Unlocked. It's a prize that you can brag about to your family and friends (and boss!) Badges belong to openbadges.org.
How can I be awarded a Digital Marketing certificate?
You'll earn an authentic Digital Marketing certification from Google, by completing all modules in The Digital Unlocked.
How do I get the Google Digital Unlocked certificate?
You'll be able to download a PDF copy of the digital marketing certificate from the Fundamentals of Digital Marketing course page once you've passed the final test.
I lost my certificate, where can I get it again?
Once you pass the final test, return to the Fundamentals of Digital Marketing course page to download your digital marketing certificate whenever you like.
Who provides the Digital Marketing certification by Google?
You will be able to download your digital marketing certificate from the Google Fundamentals of Digital Marketing course landing page when you've completed the course. A progress indicator on the certification course page will show you how far you've come, and what modules you need to complete to earn your certificate.
I am having issues with the site functioning properly. Who should I reach out to?
If you have any questions or issues regarding the Digital Unlocked site, please send us a note using the feedback form.
Can I do the Digital Unlocked modules from my tablet or smartphone?
Yep! The Digital Unlocked platform is optimized for all screens and sizes.
What browsers are supported for use?
All current browsers support our platform.
I am having trouble accessing the Digital Unlocked course. What should I do?
We're sorry you're having problems. If you're having trouble accessing the course, please send us a note using the feedback form.
How can I delete my Google Digital Unlocked account and account data?
Sorry to see you go. Select 'My Profile' in the menu to delete your account. Please note that deleting your Google Account will not automatically delete your Digital Unlocked account or data associated with that account, and that deleting your Digital Unlocked account will not delete or otherwise affect your Google Account.